Remove the USB cable to the back of the printer.To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. I understand that you have some problems with printing to your Windows 7 PC to your Officejet Pro 8615 e-all-in-one printer. After all a late minute two or so, I got the unable to communicate the message BUT it printed the page test OK after 30 seconds to a minute.
Everything is up-to-date. When you ran the scan & print Dr, there is no update, he contacted the printer (which took less than 10 minutes), then I clicked on the print correction tab. Whenever I have print using my USB connected 8615 Pro, the printer prints, but it is different because I still have the error message firt my computer cannot communicate with the printer. OfficeJet Pro 8615: get the Communication Error Message even if the printer prints
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